Privacy Policy

Introduction

Lumvex Labs, Inc. ("Lumvex Labs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lumvexlabs.com and use our products and services, including ExpenseLens.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form (name, email address, message content)
• Sign up for our waitlist or newsletter
• Create an account for our products such as ExpenseLens
• Contact us directly via email

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and general location data
• Usage data (pages visited, time spent on site)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you updates about our products and services (with your consent)
• Provide and maintain our products and services
• Improve our website and user experience
• Analyze usage patterns and trends
• Protect against fraud and unauthorized access
• Comply with legal obligations

ExpenseLens Data

If you use ExpenseLens, we collect and process:

• Receipt images you upload for processing
• Extracted expense data (vendor names, dates, amounts, categories)
• Account information (email, profile data)

Your financial data is encrypted in transit and at rest using industry-standard encryption. We do not sell your personal financial information to third parties.

Data Storage and Security

Your data is stored on Amazon Web Services (AWS) infrastructure located in the United States. We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication mechanisms
• Regular security assessments and monitoring
• Secure cloud infrastructure with AWS

Third-Party Services

We use third-party services that collect, monitor, and analyze information. These include:

• Google Analytics - We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects the IP address assigned to you on the date you visit our site, but not your name or other identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Amazon Web Services (AWS) - For cloud infrastructure, data storage, and AI services
• Email service providers - For sending transactional and marketing communications

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: